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Privacy Policy FAQs
1. What information does Bhachola.com collect/track
about me?
Bhachola.com is an online matrimonial service designed to provide an easy way for our members to meet each other on the Web. To accomplish this, our members create their own unique profiles and our matching technology provides them matches based on their pre-selected criteria. In order to do this, we ask for certain personal information which is displayed on the site. (This information includes physical / mental disability.) (Of course, all Bhachola.com visitors may browse the site, search member profiles and view any articles or features our site has to offer without entering any personal information.)
Information Collected/Tracked by Bhachola.com
Bhachola.com gathers two types of information:
1. Information users submit; and
2. Information not directly submitted.
• Information users submit
MEMBERS
There are two types of user-submitted information we collect: Public and Private. We define Public information as personal information that may be displayed on the site at the behest of the member, such as gender, age, height, telephone number, photograph, etc. Private information is defined as any information that allows others to contact a user other than through Bhachola.com or allows the collection of information about the user other than what is displayed on the site.
Public: To accomplish our goal of bringing compatible people together, we must gather personal information, which may or may not include: customer-specified Bhachola.com username, gender, age, religion, income range, occupation, telephone number, preference/lifestyle information, general geographic location, photograph, videos and horoscope.
Private:This information is gathered from members and guests who apply for the various services our site offers. This information includes, but is not limited to: email address, first name, last name, credit card number or checking account information for payment, a user-specified password, mailing address, zip code and telephone number.
Bhachola.com also allows members to submit public and private information on behalf of others - child/ward, sibling or friend. If such child/ward, sibling or friend does not wish this information to be displayed, she/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.
SURVEYS & CONTESTS: From time-to-time
our site requests information from users via surveys or
contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice
whether or not to disclose this information. Information
requested may include contact information (such as name
and shipping address), and demographic information (such
as zip code, and age).
BHACHOLA.COM AFFILIATE PARTNERS: The
Affiliate Partner program is a vehicle for other websites
to link to Bhachola.com. No personal member information
is exchanged with the Affiliate Partner.
• Information not directly submitted
AGGREGATE: This is information we collect
that is not personally identifiable, such as browser type
and IP address. This information is gathered for all users
to the site.
2. What does Bhachola.com do with the information
it collects/tracks?
Bhachola.com uses the information it collects in the following
ways:
• Information users submit
MEMBERS
Public: Public information supplied by
members is intended to be viewed by visitors to the site.
This information is used by visitors for searching and
matching purposes. Public information cannot be used to
identify a specific member by name, address, etc (except
photograph, posting of which is voluntary). All members
also have an option to post their telephone number. The
members can choose to display the telephone number to
premium members only. This display preference can be changed
anytime by the member by visiting the My Contact Details
page and opting not to display the telephone number and
other contact details to other members. Only premium members
can view telephone number(s) of other members who have
opted to show their contact details to premium members.
Private: We primarily use member's email
addresses to verify enrollment and to send system emails
on behalf of other members. Email addresses are not disclosed
to members. We may also use user's email address to send
news regarding our site, but the users may choose not
to receive such emails by unsubscribing. Email addresses
may also be used in private correspondence with the user
for customer service issues. Financial information that
is collected is used to bill the user for products and
services. All other private information submitted by the
user is confidential and is not disclosed except as required
by law or to protect members of Bhachola.com. All private
information can be updated or deleted by the user at any
time, as follows:-
Updating public information:
o Login to your Bhachola.com account
o Click on My Profile
o Use Edit options in the page to update relevant information
and submit
o NOTE: To prevent misuse of the system, some information
such as date of birth can be changed only on request.
To do so, go to Help and use the Write to Customer Relations
option.
Updating private information:
o Login to your Bhachola.com account
o Click on My Account
o Update relevant information and submit
SURVEYS & CONTESTS: Contact and other
information collected for contests is used to notify the
winners and award prizes. Survey information collected
is used to monitor or improve the site usage experience.
BHACHOLA.COM'S AFFILIATE PARTNERS: Information submitted
by the Affiliate Partner is used for establishing and
maintaining a business relationship. No personal or business
information is shared outside the relationship between
Bhachola.com and the Affiliate Partner. Affiliate Partners
may not view or access private information of Bhachola.com
subscribers.
OTHERS:
o As a Bhachola.com user, you may ask queries to our experts
in the field of beauty, health, relationships, legal,
etc. Bhachola.com DOES NOT pass on your personally identifiable
information to the experts. Even when your questions are
published along with expert answers, we ensure that your
identity is protected, by either changing your name or
using first names only.
o Bhachola.com allows members to write messages to other
members to further the matchmaking process. While Bhachola.com
exercises reasonable care to prevent site misuse, we strongly
recommend you establish the authenticity and intent of
members before giving out personally identifiable information
in such messages.
• Information not directly submitted
AGGREGATE: We use your server, IP address,
and browser-type related information in the general administration
of our website.
3. With whom does Bhachola.com share the information
it collects/tracks?
Except where you are expressly informed, we do not sell,
rent, share, trade or give away any of your personal information
except to the financial institution that processes your
credit card, or check transactions unless required by
law, or for the protection of your membership.
Bhachola.com may tie-up with partners to bring you various
services (e.g. Pay Pal). However, Bhachola.com will never
share your personal information, without your express
permission. Still, we encourage you to review the privacy
policy of the partner for questions about their use, any
personally identifiable information that you may separately
submit to such partner.
4. Tell me about links with other sites.
Bhachola.com may contain links to other websites. Please
be aware that Bhachola.com is not responsible for the
privacy practices of other Web sites. We encourage you
to be aware of this when you leave our site, and to read
the privacy statements of each and every web site that
collects personally identifiable information. This privacy
statement applies solely to information collected by Bhachola.com.
5. Tell me about Cookies.
Bhachola.com uses cookies to deliver various services
and to keep track of your personal preferences. A cookie
is a small text file that can be entered into the memory
of your browser to:-
• help a website recognize repeat users;
• facilitate the user's ongoing access to and use of the
site;
• allow a site to track usage behavior;
• compile aggregate data for content improvements; and
• undertake targeted advertising.
If you do not want information collected through the use
of cookies, most browsers contain a function that allows
a user to deny the cookie feature. You can also delete
cookie files from your computer at your discretion. Please
note that the use of cookies is a necessary part of the
Bhachola.com technology and is necessary if you wish to
access Bhachola.com. Disabling the cookie feature on your
browser or deleting cookie files from your computer will
render you unable to access certain features on Bhachola.com
and participate in its services. Cookies may also be necessary
to provide the user with certain features such as customized
delivery of information. Consequently cookies we serve
are tied to the user's information.
Bhachola.com uses cookies to provide its services, to
deliver content specific to your interests, to save your
password so you don't have to re-enter it each time you
visit different pages on our site, and for other purposes.
We do not and will not use cookies to collect private
information from you!
Please note that cookies are used only to recollect information
sent to your computer from Bhachola.com. We CANNOT access
any information not sent by Bhachola.com.
Some of our business partners may use cookies on our site
(for example, advertisers). However, we have no access
to or control over these cookies.
6. Tell me about Bhachola.com policy on correcting,
updating or removing personal information.
Bhachola.com allows you to modify or remove both public
and private information from our database.
7. How will I know of changes in Bhachola.com
privacy policy?
If we make a material change to our privacy policy, we
will prominently post a link to those changes on our Homepage
so you are always aware of what information we collect,
how we use it, and under what circumstances, if any, we
disclose it. If at any point we decide to use personally
identifiable information in a manner materially different
from that stated at the time it was collected, we will
notify you by way of an email. We will give you a choice
as to whether or not we can use information in this different
manner and act accordingly.
8. Tell me about security of my personal information.
Bhachola.com takes every precaution to protect your information,
both online and offline.
When our registration/order process asks you to enter
sensitive information (such as a credit card number),
such information is encrypted and is protected with the
best encryption software in the industry - SSL.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect
your information offline. All your information, not just
the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information
to perform a specific job (for example, a billing clerk
or a customer service representative) are granted access
to personally identifiable information.
We have also done everything in our power to prevent misuse
of photographs. Apart from not allowing photographs to
be downloaded or copied, we have watermarked them with
the Bhachola.com logo. This acts as a further deterrent
for illegal use elsewhere.
If you have any questions about the security at our website,
please email us.
9. Tell me about Bhachola.com's email policy.
We use email extensively to help you find your match on
Bhachola.com. Our main email products and services include:
• Member responses to your profile (called Contact Alert);
• Partner matches for you (called Match Mail); and
• Newsletters updating you of the latest features on our
site. Occasionally, we may also send you:
• Announcements of special events which Bhachola.com is
associated with; or
• Special offers from partner sites, which we believe
are useful for you.
As a Bhachola.com member, you are automatically subscribed
to all of the above, as an integral part of our matchmaking
services to you. However, at any time, you may choose
to manage your subscriptions to one or more of the above
(except Contact Alert). All our emails will carry a link
to help you do this. You can also independently manage
your email subscription using the My Alert Manager option.
We reiterate that we will never sell / rent out your email
address to any third party, unless you expressly permit
us to do so. In fact, we do not allow ANYONE to see your
email address, not even other Bhachola.com members.
Your friend's email address: Throughout Bhachola.com,
you have the option to send interesting profiles / articles
to your friends. Do make full use of this option, because
your friends are also covered by Bhachola.com's spam-free
privacy policy. We will use your friend's email address
only to send your message to them. Then they will never
ever hear from us again unless they voluntarily subscribe
to our services.
10. Tell me how to contact Bhachola.com.
If you have any questions about this privacy statement,
the practices of this site, or your dealings with this
Web site, please email us at support@bhachola.com. |
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